Payments and Payouts

Last Updated in May 4, 2020

brChef releases your payment the day after a dinner has been served, delivered, taken out, or a product(s) has been order from your brChef Online Store. The time it takes for the funds to arrive in your account depends on your payout method and if all charges to the purchaser's credit card have been executed successfully.

Payment status

Once we’ve sent your payment, a Payment Detail will appear for that reservation.

 

To check the status of your payment, visit your brChef Payout History.  Once we’ve sent your payment, a payment detail item appears for that reservation.

 

Processing time

 

After brChef releases the payment, it takes some additional time for the money to get to you. The average processing time for each payout method is:

 

  • ACH / Direct deposit: Up to 3 business days

 

  • Bank transfer or international wire: 3–7 business days

 

  • PayPal: Within 1 business day

 

  • Western Union: 1 business day (US Pacific Time)

 

Many banking systems don't process transactions on weekends or holidays. If your payment from brChef is completed between Friday and Sunday, it might not be processed until the next week.

If you have any questions about processing time after your brChef transaction history shows a payment as completed, contact our Customer Care.